Frequently Asked Questions

Find quick, clear answers to the most common questions about DUI cases, SR-22 filing, DMV hearings, and your DUI-Help.org membership.

📘 General DUI Questions

Q1. What happens immediately after a DUI arrest in California?

After a DUI arrest, the officer takes your physical license and gives you a pink temporary license valid for 30 days. You must request a DMV hearing within 10 days or you will automatically lose your license.

Q2. What is the difference between the DMV process and the court process?

Your DUI triggers two separate processes:

  • DMV Administrative Action → license suspension

  • Criminal Court Case → fines, classes, probation, IID, jail
    Each has different deadlines, paperwork, and requirements.

Q3. Do I need an attorney for a DUI?

While it’s not legally required, hiring a DUI attorney is highly recommended. They can protect your rights, challenge evidence, negotiate penalties, and represent you at both DMV and court proceedings. We provide trusted attorney referrals.

📄 DMV Hearing & License Suspension

Q4. What is a DMV hearing and why is it important?

A DMV hearing is your only chance to stop the automatic suspension of your license. You must request it within 10 days of arrest. Missing the deadline means NO appeal.

Q5. How long is my license suspended after a DUI?

This varies by offense:

  • First DUI: 4–6 months

  • Second DUI: 1–2 years

  • Third DUI: 3 years or more
    You may qualify for a restricted license with IID and SR-22 filing.

Q6. Can DUI-Help.org request my DMV hearing for me?

Yes. If you are a member, we assist you with the hearing request, deadlines, documentation, and referrals.

🛡 SR-22 Filing

Q7. What is an SR-22?

An SR-22 is a certificate of financial responsibility your insurance company files with the DMV to prove you meet California’s minimum insurance requirements after a DUI.

Q8. How long do I need an SR-22?

California typically requires an SR-22 for:

  • 3 years after a DUI

  • 3 years for driving without insurance

  • Varies for multiple violations

Q9. How fast does DUI-Help.org file my SR-22?

We provide same-day electronic filing, usually completed within 2 hours, with a 99.9% DMV acceptance rate.

💳 DUI Classes, IID, and Court Requirements

Q10. What DUI class do I need?

It depends on the offense:

  • First DUI: 3-month program

  • High BAC or refusal: 6–9 months

  • Second DUI: 18-month program

  • Third DUI: 30-month program
    We help you find approved DUI programs.

Q11. Do I need an Ignition Interlock Device (IID)?

IID is required for:

  • Second DUI

  • Third DUI

  • Some first DUIs (BAC 0.15%+, refusal, accident)
    We provide discounted referral partners statewide.

📦 DUI-Help.org Membership

Q12. What does the membership include?

Your membership provides:
✓ Custom reinstatement plan
✓ DMV hearing support
✓ Same-day SR-22 filing
✓ DUI class and IID discounts
✓ Attorney referrals
✓ Member portal access
✓ Bilingual support
✓ Compliance reminders
…and more.

Q13. How long does the membership last?

Your membership is valid for 12 months, giving you continued access to support, resources, and progress tracking.

Q14. Is the membership refundable?

Yes — under our 100% Dismissal Guarantee:
If your entire case is dismissed, you may request a full refund.

🧾Billing & Payments

Q15. How much does the membership cost?

You may choose:

  • $0 with a partner auto insurance policy

  • $495 standalone membership

  • $595 with DUI-Help Toolkit (Roadside kit + Breathalyzer)

Q16. Do you offer payment plans?

Yes! With Shop Pay, you can split payments into 4 interest-free installments (if eligible).

📞Contact & Support

Q17. How can I contact support?

You can reach us anytime:
📧 support@dmv-help.org
📞 (949) 538-2366
Or submit the contact form on our site.

Q18. Can I book a one-on-one meeting?

Yes. Members can schedule a phone, video, or in-office appointment with a License Reinstatement Specialist.